Information pursuant to art. 13 of the GDPR 2016/679:
How to meet the driver
: The driver will be waiting in the arrivals hall of the airport or train station with a signboard reading the name indicated when booking. The telephone number of the driver will be communicated the day before the transfer.
Modifications and cancellations: Changes or cancellations made within 24 hours of departure are completely free and involve the return of the deposit.
Transfer with flight or train delays: In case of aircraft or train delays, 90 minutes waiting time are included in the price.
Waiting times: Transfers that do not involve airports or railways include 20 minutes waiting time, additional waiting times will be charged 60,00€ per hour.
Travel insurance: The price includes insurance coverage for passengers and their belongings.
Route changes: In the event of a change of itinerary request, the price must be agreed with the driver.
Snow and closed roads: Changes to the itinerary due to extraordinary weather conditions or closed roads are not included in the price.